Decagon is AI customer support management solutions for enterprises. It is an enterprise-grade generative AI tool that leverages Large Language Models to design customer service assistants that respond to customer inquiries and provide personalized responses. The platform offers integrations with existing tools and data sources, allowing users to manage AI's responces using the knowledge bases, APIs, and workflows.

Case Studies

Showing 4 Success Stories about Software and Services used by Decagon

Decagon achieves 70% lower over-inferencing and white-glove support at scale with Anthropic's Claude

Decagon achieves 65% lower customer support costs with Stripe

Decagon hires a Founding Engineer and Founding AE in under 1 month with Paraform

Decagon delivers 24/7 white-glove customer service with Claude

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