Twixor B2B Case Studies & Customer Successes

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Twixor helps brands to deliver end-to-end customer fulfillment across marketing, transaction, support operations, and augment customer experience across all customer journeys. Twixor’s AI-enabled conversational Digital Assistant offers a dynamic cloud-based Customer Experience platform. Their platform is equipped with an omnichannel journey builder, dynamic rich cards, an NLP-powered Digital Assistant, campaign manager, and comprehensive features to make the customer conversation more engaging and reap maximum business benefits

Case Studies

Showing 12 Twixor Customer Success Stories

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How a UAE-based Financial Service Company Redefined Currency Exchange Process over WhatsApp for Thousands of Users

India’s Leading Telecom Aggregator Enhances End -Customer Engagement with Twixor’s White-Labelled CPaaS Platform

How Twixor Helped India’s Oldest Airline To Handle 190K+ Queries Over WhatsApp Using Virtual AI Assistant

How Twixor Handled 4M+ Conversations for a Multinational Public Sector Bank & Helped to Transform Daily Banking Operations Securely via WhatsApp

How a Leading Securities Depository Amplified Support on WhatsApp & Resolved Critical Queries

Automated and Redefined Car Sales, Service & Bookings for UAE’s Leading Automobile Distributor

How a Leading Financial Company Improved Engagement & Accessibility to 45K Cr Worth Asset Class via WhatsApp

How a Multinational Private Sector Bank Automated Service Operations & Achieved 20% Upsell Via WhatsApp & PWA

How India’s 5th Longest Metro Rail Corporation Automated QR-based Ticket Booking System for Its 250K+ Daily Commuters Through WhatsApp

A Dubai-based Healthcare Provider Acquires a 40% Conversion Rate in Appointment Booking for a year by Leveraging Conversational AI Chatbots

How India’s Largest CPAAS Operator Utilized Twixor’s NPS Survey Module to Measure CSAT & Reports on Product Performance

How a Sanitary Ware Manufacturer Resolved 1304K+ Service Request Through Automation

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