Thread's AI Service Desk combines the power of AI, automation, chat, and inboxing to unlock magical service experiences for scaling MSPs and their customers. Customers get help when and where they want it without unsatisfying processes and frustrating resolution times; MSPs can support more requests and provide true value rather than being bogged down by phone calls, broken processes, and complex tech stacks.
Showing 28 Thread Customer Success Stories
Acrisure
Advantage Microsystems
Rob Ganister
Chief Technology Officer
Alvarez Technology Group
Luis Alvarez
President and CEO
Alvarez Technology Group
Blacktip
Matthew Bookspan
Chief Executive Officer
Campai
CloudRadial
Jeff Farris
President & CEO
CloudRadial
Jeff Farris
President & CEO
Dynamic Quest
Evolved Management Consulting
Todd Kane
President
Five Star Technology Solutions
Nathan Davidson
Vice President of Managed Services
GadellNet
Integritek
William Kapes
Director of Technical Operations
Interlaced
Evan Dumouchel
Vice President of Operations
Interlaced
Evan Dumouchel
Vice President of Operations
Interlaced
Evan Dumouchel
Vice President of Operations
Logic Technology Consulting Group
Logic Technology Consulting Group
Yohan Ruparatne
Founder and President
Marco
Marco
Danielle Vickstrom
Senior Service Delivery Manager
Network Overdrive
Greg Clarkson
Managing Director
NSO
Raymond Heijberg
Managing Director
RFA
Yohan Kim
Chief Executive Officer
RFA
Yohan Kim
Chief Executive Officer
Sierra Pacific Group
Adam Bielanski
Chief Executive Officer
Symtec
Tigerhawk Technologies
WheelHouse
Gani Zebersky
CEO & Managing Partner
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