Hark B2B Case Studies & Customer Successes

Hark is a New York-based startup that make the authentication process frictionless and bring video to life as the first step in the CX journey. Hark is a technology startup that offers a unique solution to streamline support ticket management. The company operates in the customer service industry, serving businesses that rely heavily on customer support systems. Hark's primary offering is a customizable workflow system that collects relevant information for every support scenario, thereby making the ticket management process more efficient.

Case Studies

Showing 6 Hark Customer Success Stories

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How Branch Furniture Improved Resolution Time and Increased Agent Efficiency with Hark

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Deeper Customer Understanding and 20% Cost Savings

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Raising the Bar with Hark HexClad's Black Friday Success

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Meridian sees 43% reduction in cost per ticket with Hark's Customer Experience Platform

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Pura Vida sees 181% increase in one-touch resolution with Hark

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How Road Runner Scooters Shrunk CX Resolution Time by 39% with Hark’s CGC Solution

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