Pylon

Pylon is a real-time customer operations platform helping B2B companies scale customer success and support over Slack, Teams, and Discord. They've seen companies 4x their sales cycles and increase NRR by 50% when collaborating with prospects & customers using these chat-based platforms instead of email.

Case Studies

Showing 5 Pylon Customer Success Stories

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How Hightouch Scaled to over 300+ Customer Slack Channels

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Lightdash Unified Support Across Slack Connect, Community, Email, and Chat

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Ntropy Adopts Pylon as their Support System

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How OneSchema Scales Slack and Microsoft Teams Support

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Vellum Unifies Support Across Slack Connect and In-App Chat

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