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Visit WebsiteEnhanced crypto trader experience with Proto AICX
Bitflex
Jeffrey Yee
Business Operations Manager
Proto
Proto is a leading generative AI platform for local customer experience. Powered by GPT and a proprietary AI engine, Proto's AI Customer Experience (AICX) Platform automates transactions, tickets, bookings, and other high-volume interactions for local and mixed languages across text, voice and 20+ messaging channels. Proto is globally-recognised for its inclusive AICX solutions across the government, financial, health, and transport industries.
Case Studies
Showing 14 Proto Customer Success Stories
AI-enabled digital banking support in Uganda
FINCA Uganda
FNB Zambia improves financial consumer support with Proto’s AICX platform
First National Bank of Zambia
Kasali Mwaba Kaingu
Executive Head of Strategic Marketing and Communications
Chat banking automation for digital payments in the Philippines
GoodPay
Sylvester Wong
Chief Executive Officer
Financial consumer protection automation in Rwanda
National Bank of Rwanda
Gérard Nsabimana
Director of Market Conduct Supervision
PhilCare leads on AI-enabled health insurance with Proto’s AICX Platform
PhilCare
Alex Aquino
Chief Technology Officer
The DTI improves citizen experience with AI-enabled citizen support
Philippines Department of Trade & Industry
Mary Jean Pacheco
Undersecretary
AI citizen experience for the SEC of the Philippines
Securities and Exchange Commission of the Philippines
AI-enabled digital banking experience in Nigeria
Sparkle
Enhancing internal training and HR processes in the Central Bank of the Philippines
The Central Bank of the Philippines
Financial consumer protection automation in the Philippines
The Central Bank of the Philippines
AI-enabled patient experience improvement in the Philippines
The Medical City Clinic
Roberto Muñoz
Chief Executive Officer
Healthcare provider in the Philippines automates 47% of patient queries
The Medical City South Luzon
AI-based chatbot for financial services in the Philippines
Universal Storefront Services Corporation
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