PolyAI B2B Case Studies & Customer Successes

PolyAI develops a machine learning platform for conversational artificial intelligence. Conversational AI has huge potential - it will automate customer support and deliver infinitely better ways of working with technology. They have built the world's best platform for creating conversational agents. Their agents understand users and hold conversations without getting confused. They are available 24/7 and can speak almost any language you might need them to. The PolyAI platform has been used to successfully deploy conversational agents for numerous use cases.

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PolyAI B2B Case Studies & Customer Successes

Case Studies

Atos cuts call volumes by 30% with PolyAI voice assistant

Audibel reduces abandonment rates with PolyAI

PolyAI helps Carnival UK answer calls faster for improved guest experiences.

Citizens Advice Scotland achieves faster local advice routing with PolyAI

Côte Brasserie achieves 76% booking call conversion with PolyAI

Diamond Recovery boosts patient enrollment with PolyAI

Golden Nugget automates hotel reservations with PolyAI voice AI

Golden Nugget achieves 87% call containment with PolyAI

Hopper scales phone support with PolyAI

Howard Brown Health improves patient experience and reduces wait times with PolyAI

How a popular retail bank resolves 30% of calls with a customer-led voice assistant

Melting Pot generates $250k from after-hours bookings with PolyAI

Pacific Gas and Electric Company saves 35,000 labor hours with PolyAI

Peppermill Resort Spa Casino achieves 187% ROI on labor cost savings with PolyAI

Quicken improves customer experience and agent efficiency with PolyAI

Retail Bank reduces call volume by 30% with PolyAI voice assistant

Simplyhealth reduces call volume with PolyAI

The Big Table Group automates £140k in monthly reservations with PolyAI

UK Pub Restaurant Chain automates 70% of guest calls with PolyAI

UniCredit achieves a 14-point NPS increase with PolyAI

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