PolyAI B2B Case Studies & Customer Successes

PolyAI develops a machine learning platform for conversational artificial intelligence. Conversational AI has huge potential - it will automate customer support and deliver infinitely better ways of working with technology. They have built the world's best platform for creating conversational agents. Their agents understand users and hold conversations without getting confused. They are available 24/7 and can speak almost any language you might need them to. The PolyAI platform has been used to successfully deploy conversational agents for numerous use cases.

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PolyAI B2B Case Studies & Customer Successes

Case Studies

Empowering agents, enhancing efficiency PolyAI’s voice assistant reshapes customer care for Atos

How Audibel reduced abandonment rates by 44% with PolyAI

PolyAI helps Carnival UK answer calls faster for improved guest experiences.

How the Citizens Advice Network in Scotland is providing better, faster support with PolyAI

How Côte Brasserie turned calls into covers at a 76% conversion rate with PolyAI

Diamond Recovery implement empathetic AI to increase focus on care

How Golden Nugget automates 34% of hotel reservation calls with call center voice AI

How Landry’s Golden Nugget Hotels & Casinos Deployed a Voice Assistant with 87% Containment on Day 1

How Hopper scales phone support to millions of customers with PolyAI

How Howard Brown Health provides personalized patient experiences with PolyAI

How a popular retail bank resolves 30% of calls with a customer-led voice assistant

How the Melting Pot generated $250k from after hours bookings with PolyAI

How Pacific Gas and Electric saved 35,000 labor hours with PolyAI

How Peppermill Resort Spa Casino achieved 187% ROI on labor cost savings with PolyAI

Quicken elevates customer and agent experiences with PolyAI

How a popular retail bank resolves 30% of calls with a customer-led voice assistant

Simplyhealth supports their digital transformation with PolyAI

How Big Table Group automates £140k in reservations each month

How a UK pub restaurant chain automates 70% of guest phone calls

Improving NPS by 14 points with UniCredit

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