PolyAI

PolyAI develops a machine learning platform for conversational artificial intelligence. Conversational AI has huge potential - it will automate customer support and deliver infinitely better ways of working with technology. They have built the world's best platform for creating conversational agents. Their agents understand users and hold conversations without getting confused. They are available 24/7 and can speak almost any language you might need them to. The PolyAI platform has been used to successfully deploy conversational agents for numerous use cases.

Case Studies

Showing 9 PolyAI Customer Success Stories

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Empowering agents, enhancing efficiency PolyAI’s voice assistant reshapes customer care for Atos

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PolyAI helps Carnival UK answer calls faster for improved guest experiences.

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How the Citizens Advice Network in Scotland is providing better, faster support with PolyAI

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How Landry’s Golden Nugget Hotels & Casinos Deployed a Voice Assistant with 87% Containment on Day 1

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How Golden Nugget automates 34% of hotel reservation calls with call center voice AI

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How a popular retail bank resolves 30% of calls with a customer-led voice assistant

Simplyhealth supports their digital transformation with PolyAI

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How Big Table Group automates £140k in reservations each month

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How a UK pub restaurant chain automates 70% of guest phone calls

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