Plain B2B Case Studies & Customer Successes

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Plain is the fastest AI support platform ever built, backed by a world-class API. Start fast. Scale fearlessly. Your customers are talking to you in Slack, MS Teams, email, and inside your product – and your team is jumping between all those places. Insights are scattered, and each "new support tool" imposes their opinions on you.

Case Studies

Showing 37 Plain Customer Success Stories

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Airbyte - Customer Case Study

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Axiom unifies support and builds a new in-app customer touchpoint with Plain

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Buildkite achieves sub-5-minute support SLAs with Plain

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Buildkite achieves sub-5-minute support SLAs with Plain

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Clerk achieves faster, smarter support prioritization with Plain

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Clerk improves support prioritization and workflows with Plain

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ClickHouse - Customer Case Study

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Copy.ai - Customer Case Study

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Cryptio - Customer Case Study

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Depot streamlines Slack support and improves response times with Plain

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Dub supercharges founder-led support and scales growth with Plain

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Fly.io saves 200+ hours of engineering time with Plain

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Fly.io saves 200+ hours of engineering time with Plain

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Framer - Customer Case Study

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Granola achieves 88% automated first responses with Plain

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Granola builds scalable AI-powered support with Plain

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Incident.io - Customer Case Study

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Jasper - Customer Case Study

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LevelUp Administrative Services - Customer Case Study

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Mainframe - Customer Case Study

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n8n achieves 60% AI ticket automation with Plain

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n8n handles 60% of support tickets automatically with Plain

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Northflank achieves 50% faster response times with Plain

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Northflank improves response times by 50% with Plain

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Prisma modernizes developer support with Plain

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Quack - Customer Case Study

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Raycast streamlines support and speeds issue resolution with Plain

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Raycast streamlines support and speeds issue resolution with Plain

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Resend automates 33% of support tickets with Plain

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Sanity boosts team satisfaction with Plain

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Sanity achieves 120% higher team satisfaction with Plain

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Sourcegraph cuts first response time by 67% with Plain

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Stytch streamlines developer support and scales faster with Plain

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Stytch streamlines B2B support with Plain

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Tinybird cuts enterprise first response time with Plain

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Tinybird cuts enterprise response time with Plain

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Voltage Park achieves faster support response times with Plain

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