Pindrop

Pindrop solutions is leading the way to the future of voice by establishing the standard for security, identity, and trust for every voice interaction. Pindrop solutions protect some of the biggest banks, insurers, and retailers in the world using patented technology that extracts an unrivaled amount of intelligence from every call encountered. Pindrop solutions help detect fraudsters and authenticate callers, reducing fraud and operational costs, while improving customer experience and protecting brand reputation. Pindrop solutions have been implemented in 8 of the top 10 US banks and 5 of the top 7 US life insurers. Additionally, 70% of Pindrop US customers are Fortune 500.

Case Studies

Showing 7 Pindrop Customer Success Stories

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Combined with Protect Fraud Loss Avoidance and Passport Authentication CommunityAmerica Credit Union’s totalbenefit is a 4X return on investment (ROI)with the partnership with Pindrop

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Saves 2.5 Million minutes in handle time and cutsATO losses by account in half

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Trailblazing Customer Experience and Protection in Insurance

Next Caller Improves FI Call Center Fraud Prevention, Customer Experience, and Cost

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Next Caller Improves Customer Service in Contact Centers via Spoof Detection

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United Community Bank - Customer Case Study

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Reducing Fraud Loss With Proactive Omni-Channel Defense From Pindrop Protect

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