Now Interact B2B Case Studies & Customer Successes

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Now Interact is a leading Artificial Intelligence vendor that offers targeted machine learning applications which optimize the bridge between digital and offline channels. Founded in 2010, and creating Artificial Intelligence applications since 2014, Now Interact use real-time omnichannel data – including online, contact center, telesales and bricks & mortar – to drive personalized customer journeys and accelerate the digitalization of sales and service.

Case Studies

Showing 9 Now Interact Customer Success Stories

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1st Central achieves omnichannel customer insight and higher conversions with Now Interact

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Centraal Beheer achieves 42.5% consumer and 57% SME conversion with Now Interact

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Essent achieves 61% conversion from proactive call-backs and increased sales with Now Interact

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Tele2 achieves higher CSAT, conversions and call center efficiency with Now Interact’s AI-driven contact-channel solution

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Tele2 - Customer Case Study

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Telefónica achieves improved sales conversion and unified web voice, live chat & WhatsApp support with Now Interact

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Three UK achieves 29,000 incremental sales and 192,242 leads with Now Interact's Predictive Intelligence

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Utilita achieves higher sales conversions, lower service call volumes and better customer experience with Now Interact

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Vodafone UK achieves hot-lead generation and incremental sales with Now Interact

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