How Balsam Brands provides high-quality and near-native support in France and Germany, while significantly reducing costs
Balsam Brands
Emma Keane
Head of Localization

Language I/O's software enables monolingual (i.e., English speaking-only) customer support teams to chat, email, and provide self-service support in over 100 languages in real-time. With their unique machine translation technology, they can get your team up and running with accurate, secure translations for your company and industry within 24 hours. Their GDPR compliant and ISO-27001 certified software integrates with all major customer relationship management systems (CRMs) including Salesforce, Zendesk, and Oracle.
Showing 6 Language IO Customer Success Stories
Balsam Brands
Emma Keane
Head of Localization
Elvie
Christopher Gallimore
Contact Center Performance Manager
Eurostar
James Blackwood
Head of Contact Centre
IntraLinks
Keith Storrs
Director of Customer Experience Applications & Automation
Rainbow Railroad
Monique Sereneo
Director of Monitoring, Evaluation and Learning
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