Language IO B2B Case Studies & Customer Successes

Language I/O's software enables monolingual (i.e., English speaking-only) customer support teams to chat, email, and provide self-service support in over 100 languages in real-time. With their unique machine translation technology, they can get your team up and running with accurate, secure translations for your company and industry within 24 hours. Their GDPR compliant and ISO-27001 certified software integrates with all major customer relationship management systems (CRMs) including Salesforce, Zendesk, and Oracle.

Case Studies

Showing 6 Language IO Customer Success Stories

How Balsam Brands provides high-quality and near-native support in France and Germany, while significantly reducing costs

Balsam Brands

Emma Keane

Head of Localization

How Elvie Cut Multilingual Support Costs By 50%

Elvie

Christopher Gallimore

Contact Center Performance Manager

How Eurostar Improved Support Efficiency without Increasing Personnel Costs

Eurostar

James Blackwood

Head of Contact Centre

How Intralinks builds trust with global users in 14+ languages without compromising on quality and security

IntraLinks

Keith Storrs

Director of Customer Experience Applications & Automation

How Rainbow Railroad handles 5x volumes in 5 languages with no drop in quality

Rainbow Railroad

Monique Sereneo

Director of Monitoring, Evaluation and Learning

How Shutterstock Eliminated Manual Processes and Scaled Multilingual Support Across 20+ Languages

Shutterstock

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