Kore.ai B2B Case Studies & Customer Successes

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Kore.ai is an enterprise software provider of an all-in-one Chatbot Platform (as-a-service) and cutting-edge smart technology for enterprises to build and deploy out-of-the-box or completely customized chatbots for their customers and workforce.

Case Studies

Showing 38 Kore.ai Customer Success Stories

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an 80-million-customer energy giant achieves 60% automation and digital-first service with Kore.ai

AMD achieves faster HR support and higher employee satisfaction with Kore.ai

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Autodoc boosts multilingual customer support with Kore.ai AI agents

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Belgian Multinational Drinks and Brewing Holdings Company achieves 80% automation of Transport Management System email handling and $187K annual savings with Kore.ai

Boardwalk REIT boosts contact center efficiency with Kore.ai

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California Health Care Provider improves patient access with Kore.ai

Canadian Multinational Energy Distribution Company achieves 7-second response time and 90% containment with Kore.ai

a global e-commerce giant scales customer self-service with Kore.ai

Ecuador's largest insurance provider achieves 75–80% automation and up to 25% cost reduction with Kore.ai

EMEA Bank automates multilingual banking workflows with Kore.ai

Fortune 50 Financial Institution Achieves 42.3% Automation with Kore.ai

a Fortune 500 global pharmaceutical leader achieves compliant global support scale with Kore.ai

a Fortune 500 healthcare giant transforms member engagement with Kore.ai's omnichannel AI

Premier Global Bank improves customer experience and cuts costs with Kore.ai Bots Platform

Global Bank achieves 52% call containment, 70% reduced wait times and $9M+ savings with Kore.ai

a global confectionary leader modernizes IT support for 90,000 employees with Kore.ai

a global corporate travel management provider improves travel self-service with Kore.ai

Global Data Management Company achieves 40% reduction in HR queries with Kore.ai AI-powered virtual assistant

a global design and engineering software leader achieves 80% task automation with Kore.ai

Global Investment Firm achieves 85% automation success and $3.1M in annual savings with Kore.ai

a global pharmaceutical leader scales intelligent IT support with Kore.ai

Global Tax Provider scales digital support with Kore.ai

a global wealth management leader achieves 300% better document findability with Kore.ai

Large U.S. Telecommunications Provider modernizes customer service with Kore.ai voice automation

Leading Healthcare Innovation Company achieves enhanced user experience, reduced operational costs and faster time-to-market with Kore.ai Bots Platform

Leading Insurance Company achieves 50% automation of informational and payment queries with Kore.ai's My Policy virtual assistant

Leading Lighting Company achieves 96% automation and boosts customer satisfaction with Kore.ai Bots Platform

Leading Lighting Company achieves 96% automation and sub-80s support resolution with Kore.ai Universal Bot

Leading Lighting Company achieves sub-80-second issue resolution and improved employee productivity with Kore.ai's Universal Bot

Leading Multinational Bank achieves 40% IT ticket containment with Kore.ai

a major telecoms leader achieves 20% better voice automation with Kore.ai AI Agents

North American Digital Ticket Marketplace achieves scalable peak-demand support with Kore.ai

RCBC Credit achieves major cost savings and faster customer service with Kore.ai

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This top ten European bank transforms HR service delivery with Kore.ai

U.S. Telecommunications Company achieves $380,000 cost savings and 6,000 saved man-hours with Kore.ai

US Airline Reduces Agent Effort and Improves Contact Center Efficiency with Kore.ai Search AI

a US pharmacy chain scales voice AI for prescription support with Kore.ai

World’s Largest Cruise Line Company achieves 40% increase in customer satisfaction with Kore.ai Virtual Assistant Platform

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