Kodif B2B Case Studies & Customer Successes

Kodif is action-first AI platform enables CX teams to build intelligent automation across any digital channel - reducing ticket volume, improving resolution speed and accuracy, and unlocking new revenue and retention opportunities through personalized customer journeys.

Case Studies

Showing 6 Kodif Customer Success Stories

Dollar Shave Club automated 65% of chat interactions with a chat AI agent

Dollar Shave Club

Justin Brown

Chief Supply Chain Officer

Good Eggs reduces Average Handle Time by 40% increasing productivity of their support team using Kodif's low-code CX platform.

Good Eggs

Cindy Rodriguez

Senior Customer Experience Manager

Million Dollar Baby Co. partnered with Kodif's customer support AI to enhance efficiency, reduce response times, and increase satisfaction

Million Dollar Baby Co

Aram Taslagyan

Head of operations

Nom Nom Enhances Customer Experience and Boosts Agent Morale with Kodif’s Self-Service and Analytics Solutions

Nom Nom

Michael Dang

Head Of Customer Experience

ReserveBar reached 93% CSAT and saved 850 CX agent hours within 2 months of using Kodif’s low-code CX platform

ReserveBar

Dan Raphaelson

Customer Care Coordinator

KODIF’s GenAI-powered Autopilot optimized 90% of Trust Wallet's customer support tickets and doubled the CSAT

Trust Wallet

Brian Tan

Head of Operations

No matching case studies

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