Keatext B2B Case Studies & Customer Successes

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Keatext helps businesses cultivate meaningful relationships with their customers by providing them with instant clarity on what customers care about most, and by increasing their ability to respond rapidly to customer needs. Their AI-powered platform synthesizes in seconds large volumes of feedback from multiple channels (such as open-survey questions, online reviews and social media posts) to produce actionable insights delivered on one comprehensive dashboard. Designed to minimize response time, Keatext is the industry’s most agile cloud-based opinion-analysis engine, relying on deep learning and a rich, ever-growing knowledge base. Keatext requires no setup, and features multilingual analysis and context-sensitive, industry-agnostic understanding, as well as real-time visualization of correlations and trends with immediate report-sharing capabilities.

Case Studies

Showing 14 Keatext Customer Success Stories

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Transforming Customer Insights with Keatext’s Alchemer Integration

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How Aspire Improved Efficiency by 600%

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Bell achieves actionable customer and employee insights with Keatext

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Bombardier Recreational Products achieves actionable multilingual customer insights with Keatext

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Breckenridge Grand Vacations achieves improved customer experience and boosted satisfaction with Keatext

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COOLA Boosts CSAT by 5 Points with Zendesk Integration

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CustomerCount achieves real-time, actionable NPS and sentiment insights with Keatext

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Global Manufacturing Company achieves customer-centered product recall management and 29% sentiment improvement with Keatext

Global Spacecraft Manufacturer achieves rapid employee safety insights with Keatext

Intelcom Successfully Builds a Data-Driven Approach to Customer Satisfaction with Keatext

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Lenovo Analyzes Global Licensee Feedback for 250+ Products

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Marriott International uncovers actionable CX insights from guest reviews with Keatext

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Royal Bank of Canada achieves deeper customer insights into root causes of dissatisfaction with Keatext

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Sampler achieves rapid, scalable customer sentiment insights with Keatext

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