Keatext

Keatext helps businesses cultivate meaningful relationships with their customers by providing them with instant clarity on what customers care about most, and by increasing their ability to respond rapidly to customer needs. Their AI-powered platform synthesizes in seconds large volumes of feedback from multiple channels (such as open-survey questions, online reviews and social media posts) to produce actionable insights delivered on one comprehensive dashboard. Designed to minimize response time, Keatext is the industry’s most agile cloud-based opinion-analysis engine, relying on deep learning and a rich, ever-growing knowledge base. Keatext requires no setup, and features multilingual analysis and context-sensitive, industry-agnostic understanding, as well as real-time visualization of correlations and trends with immediate report-sharing capabilities.

Case Studies

Showing 14 Keatext Customer Success Stories

search button

Transforming Customer Insights with Keatext’s Alchemer Integration

Alchemer logo

How Aspire Improved Efficiency by 600%

Aspire logo

How Keatext's AI Data Analysis Tool Can Help Telecom Giant Bell Canada Improve Both Customer and Employee Satisfaction

Bell logo

How BRP Turned 10 Years of Surveys into Insights

Bombardier Recreational Products logo

How Breckenridge Grand Vacations Improved Their Customer Experience With Text Analytics

Breckenridge Grand Vacations logo

COOLA Boosts CSAT by 5 Points with Zendesk Integration

COOLA logo

How CustomerCount Transforms Unstructured Data Into Added Value

CustomerCount logo

How to Place Your Customers at the Centre of Your Crisis Management Strategy

How VOE Analysis Keeps 18,000 Employees Safe

Intelcom Successfully Builds a Data-Driven Approach to Customer Satisfaction with Keatext

Intelcom logo

Lenovo Analyzes Global Licensee Feedback for 250+ Products

Lenovo logo

What Marriott’s Customer Reviews Tell Us About Cx in Hospitality

Marriott International logo

Katext's Ai Data Analysis of Client Reviews Shows Why RBC Customers Might Not Be as Satisfied as the Banking Giant Thinks They Are

Royal Bank of Canada logo

How Sampler Reduces Time to Insights by 98%

Sampler logo

No matching case studies