Case Study: Alchemer achieves stronger survey dashboards and insights with Keatext

Transforming Customer Insights with Keatext’s Alchemer Integration

Alchemer, a company in the logistics industry, used Keatext to help improve its customer insights workflow. The team relied on Alchemer for surveys, but struggled to build strong dashboards, visualize survey responses and metadata, and export data in a usable format for reporting.

Keatext solved this by integrating with Alchemer to automate data ingestion and provide flexible dashboarding, reporting, and text analytics. With Keatext, Alchemer’s team can now build multiple dashboards from the same dataset and more easily analyze structured and unstructured feedback, saving significant manual formatting work and enabling faster insight sharing across the organization.

Alchemer

Amy

Alchemer