Intouch Insight

Intouch Insight is a CX solutions company, specializing in helping multi-location businesses achieve operational excellence so they can exceed customer expectations, strengthen brand reputation and improve financial performance. Intouch enables brands to collect and centralize data from multiple customer touch points, giving them actionable, real-time insights in an advanced analytics platform.

Case Studies

Showing 4 Intouch Insight Customer Success Stories

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Customer satisfaction and mystery shopping programs drives NPS, loyalty program participation, and compliance with brand standards

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Concept Hotels - Customer Case Study

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How a leading convenience and gas retailer drives company-wide action on customer experience data and measures ROI

Online customer satisfaction survey program drives survey response rates and cuts operating costs

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