GroupLink B2B Case Studies & Customer Successes

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GroupLink Corporation was organized in 1993 to enable its customers to increase revenue, manage customer relationships and deliver world-class customer service. GroupLink's vision is to delight its customers by delivering high-performance support services, support materials, and software solutions that leverage existing IT investments. GroupLink strives to exceed customers'​ expectations through its best practices help desk, incident management, and CRM solutions. GroupLink Corporation services over 1,000 enterprise customers and 4,000 worldwide implementations from its US headquarters in Bountiful, Utah. Whether deployed for K-12, Higher Education, Government, or other commercial organizations, GroupLink’s world-class, best-practices Help Desk, CRM, SalesForce Automation and MDM software solutions feature key integration with Microsoft, Linux, Novell and Apple/Mac environments and help customers automate and add intelligence to business processes, enhance profitability, and lower total cost of ownership.

Case Studies

Showing 7 GroupLink Customer Success Stories

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City of Naperville achieves improved IT efficiency and higher user satisfaction with GroupLink's everything HelpDesk

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City of Simi Valley achieves a simple, low-cost, updatable help desk with GroupLink’s everything HelpDesk

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Inform GmbH boosts communication and end-user satisfaction with GroupLink's everything HelpDesk

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Nevada Department of Corrections achieves rapid ticketing and streamlined IT reporting with GroupLink's everything HelpDesk

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Pulaski County Schools achieves streamlined ticketing and clear reporting with GroupLink's everything HelpDesk®

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Texas State Technical College achieves faster, more efficient IT support and improved reporting with GroupLink's everything HelpDesk

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Washington County Public Schools achieves streamlined IT support and faster response times with GroupLink HelpDesk

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