City of Naperville - Customer Case Study
City of Naperville
Jay Carlson
Network Administrator

GroupLink Corporation was organized in 1993 to enable its customers to increase revenue, manage customer relationships and deliver world-class customer service. GroupLink's vision is to delight its customers by delivering high-performance support services, support materials, and software solutions that leverage existing IT investments. GroupLink strives to exceed customers' expectations through its best practices help desk, incident management, and CRM solutions. GroupLink Corporation services over 1,000 enterprise customers and 4,000 worldwide implementations from its US headquarters in Bountiful, Utah. Whether deployed for K-12, Higher Education, Government, or other commercial organizations, GroupLink’s world-class, best-practices Help Desk, CRM, SalesForce Automation and MDM software solutions feature key integration with Microsoft, Linux, Novell and Apple/Mac environments and help customers automate and add intelligence to business processes, enhance profitability, and lower total cost of ownership.
Showing 7 GroupLink Customer Success Stories
City of Naperville
Jay Carlson
Network Administrator
City of Simi Valley
Barbara Wisely
Senior IS Analyst
INFORM GmbH
Michael Carell
Network Administrator
Nevada Department of Corrections
Dan Erlendson
Network Specialist
Pulaski County Schools
Dianne Dripps
Help Desk Manager
Texas State Technical College
Cori Chappell
Network Administrator
Washington County Public Schools
Angie von Gersdorff
System Support Specialist
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