CustomerSure B2B Case Studies & Customer Successes

CustomerSure allows organizations to automatically gather and respond to feedback from every customer. They provide hundreds of satisfied customers globally with the satisfaction KPIs that they they care about, but more importantly, the actionable feedback they need to improve these KPIs.

Featured Companies

CustomerSure B2B Case Studies & Customer Successes

Case Studies

Barchester Healthcare improves care quality and resident feedback with CustomerSure

Beyond Housing improves customer satisfaction and real-time service recovery with CustomerSure

CareCo improves customer experience and operations with CustomerSure

Chartboost improves customer support feedback and developer confidence with CustomerSure

Connect Housing improves tenant feedback and service delivery with CustomerSure

Covéa Insurance boosts response rates and employee recognition with CustomerSure

How Death Wish Coffee manage to keep their NPS above an astonishing 90%

Digital Marketing Institute improves NPS, CSAT and Customer Effort Score

Digital Marketing Institute improves NPS, CSAT and CES with CustomerSure

GBG use CustomerSure to Power Their Global Voice of the Customer Programme

iamproperty boosts CSAT and NPS with CustomerSure

KK Wind Solutions retains key customers with CustomerSure

Marmalade delivers outstanding customer service with CustomerSure

Marmalade improves customer experience with CustomerSure

Optimus improves decision-making with CustomerSure's real-time Voice of the Customer platform

Philips expands its global customer feedback programme with CustomerSure

Polypipe improves customer satisfaction with CustomerSure

How Polypipe learnt to benefit from customer feedback

Spark use CustomerSure to Reduce Complaint Volume, Improve First Contact Resolution, and Measurably Improve Satisfaction

Swiftpage uses customer feedback to drive up renewals revenue

Tastecard improves member feedback and customer insights with CustomerSure

UBT triples Net Promoter Score with CustomerSure

Featured Companies

Array Networks

Civica

Corcentric