Born Digital is digitalizing overall customer care, experience, and interaction by covering all channels using AI. They created virtual assistants, which they first learned to speak in local languages and gradually added other global languages as well. Their product covers all channels such as calls, email, and chat. In addition, it creates analytical dashboards for all customer interactions which helps to improve the customer experience - ALL-IN-ONE PLATFORM.
Showing 12 Born Digital Customer Success Stories
AXA
Lukáš Klozík
Travel Assistance Manager
Ceska Sporitelna
Pavlína Kacrová
Call Center Routing Lead
CEZ Distribuce
Lucie Masopustová
Member of the Board of Directors
Dôvera Health Insurance Company
Martin Červenák
Contact Center Manager
Gopass
Martina Sykorova
Head of Customer Services & Relations
Interhome
Jana Šnajdrová
Director of Customer Experience
Large Service Company
Netia
Paweł Rychcik
Products Team Manager
Packeta
Šárka Šimková
CX Project Coordinator
Slovak Telekom
Peter Červenák
Business Consultant
VSD
Zuzana Jurášová
Head of Customer Services
Západoslovenská Distribučná
Marcel Hanečák
Business Solutions Development Expert
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