Bergfreunde's CX Evolution with babelforce
Bergfreunde
Carlo Hefner
CS Application Manager

babelforce is the #1 most flexible platform for enterprise contact centers. They make it easy for CX teams to create experiences that their customers value – all with intuitive, No-Code tools. From VoiceBot and smart IVR, to agent workflow automation, to automated outbound dialing, and more – babelforce is crafting connections between enterprise businesses and their customers.
Showing 9 babelforce Customer Success Stories
Bergfreunde
Carlo Hefner
CS Application Manager
emesa
Desiree Kerkvliet
Innovation Manager of Customer Care
EnBW
Homeday
Malgorzata Pietrzak
Senior Operations Manager
Marley Spoon
Ben Chapple
Global Head of CCI Outbound & Planning
Orgadata
Thomas Otten
Head of Customer Service
Ratioparts
Ralf Maus
Customer Service Manager
Stadtwerke Hamm GmbH
Julie Pradler
Digital Platform Advisor
VidaXL
Echo Mao
CS Application & Data Team Leader
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