AMC Technology

AMC Technology is a global leader in contact center and CRM integration with a vision for improving the customer experience through increased agent efficiency and personalization capabilities. Founded in 1995, AMC Technology leads the market in providing contact center integration expertise and best practices. AMC powers contact centers and customer interactions for companies around the globe through its certified platform – Contact Canvas™ and unparalleled expertise.

Case Studies

Showing 12 AMC Technology Customer Success Stories

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Canon Financial Enhances Salesforce Omni-Channel Supervisor for a True Blended Agent Experience

Canon Financial Services logo

Accurate Reporting Increases Lead Conversions for Carnival

Carnival logo

AMC’s Integration Shortens Average Call Duration by 30 Seconds Per Call

Clal Insurance logo

For Colmobil, Expertise and Proven Success Overshadow Local Competitors

Colmobil Corporation logo

Call-handling Time and Mistakes are Drastically Reduced for Continental Tire

Continental Tire logo

Longtime Customer Sticks with the Reliability of AMC as they Migrate Phone Systems

CPS Energy logo

AMC Meets Needs for Advanced CTI Features and a Complex Environment for DeVry

Devry Education Group logo

AMC Provides Stable Solution that Supports Multiple CRM and Telephony Platforms for Keysight

Keysight Technologies logo

Novo Nordisk - Customer Case Study

Novo Nordisk logo

Smooth CRM and CTI Integration that Customers Remember

Putnam Investments logo

Deep Experience and Recommendations Leads Thomson Reuters to AMC for Integration

Thomson Reuters logo

TriNet is Able to Decrease Call Handling Time up to 15 Seconds Per Call

TriNet logo

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