Edinburgh Trams achieves 95% CSAT and a 99% decrease in first resolution time with Freshdesk
Edinburgh Trams
Hicham “Mitch” Tamraoui
Senior Customer Relations Officer
B2B Case Studies Featuring Edinburgh Trams as the Customer
Explore case studies featuring Edinburgh Trams as the customer — learn how vendors and partners helped Edinburgh Trams solve real business challenges.
Case Studies
Showing 3 Success Stories about Software and Services used by Edinburgh Trams
Edinburgh Trams serves 7 million passengers with a 95% CSAT using Freshworks
Edinburgh Trams
Hicham “Mitch” Tamraoui
Senior Customer Relations Officer
Edinburgh Trams meet their goal of controlling daily operations through centralised software, and more with Agility
Edinburgh Trams
Doug Curry
IT Manager
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