ECSI achieves major efficiency and customer satisfaction gains with NICE Systems' CXone
ECSI
Mike Bowman
Senior Contact Center Manager
B2B Case Studies Featuring ECSI as the Customer
Explore case studies featuring ECSI as the customer — learn how vendors and partners helped ECSI solve real business challenges.
Case Studies
Showing 3 Success Stories about Software and Services used by ECSI
ECSI achieves 51–68% self-service containment and eliminates seasonal hires with NICE Systems' Enlighten Autopilot
ECSI
Corey Reed
Management Information Analyst
ECSI Saves $1.5M Automating Front Desk Calls With Replicant
ECSI
Mike Bowman
Former Senior Director, Operations
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