Directly achieves 11% uplift in responses from target accounts with Sendoso
Directly
Georgeann Shoptaw
Enterprise Sales Development Manager
B2B Case Studies Featuring Directly as the Customer
Explore case studies featuring Directly as the customer — learn how vendors and partners helped Directly solve real business challenges.
Directly makes on-demand business apps. Fast-growing companies like Pinterest, Lyft and Republic Wireless use Directly's customer service apps to scale support and improve customer experience. Expert users get a smart way to help others, share in the rewards and work on their own terms. Customers get expert help in minutes. Directly integrates with Zendesk, Desk and Salesforce and other leading helpdesk software.
Case Studies
Showing 6 Success Stories about Software and Services used by Directly
Directly achieves higher new-expert engagement and first-answer rates with Chameleon
Directly
Rey Ferolino
Operations Manager
Directly and Microsoft work together to resolve 2 million customer support issues a year
Directly
Mike de la Cruz
Chief Business Officer
Directly achieves up to 80% more inquiries resolved and 20% higher customer satisfaction with Databricks
Directly
Sinan Ozdemir
Director of Data Science
Directly and Microsoft work together to resolve 2 million customer support issues a year
Directly
Mike de la Cruz
Chief Business Officer
Directly protects customer data and reputation while maintaining agility with Bugcrowd Bug Bounty
Directly
Bob Zinga
Director of Information Security
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