Case Studies

Showing 4 Success Stories about Software and Services used by Belgacom

Belgacom achieves proactive, enterprise-scale VMware monitoring and single-pane visibility with Veeam Management Pack

Belgacom achieves higher customer satisfaction, €3M annual savings and one million fewer live agent calls with Genesys

Belgacom Directory Information Services achieves dramatic agent productivity gains and 30% lower costs with Genesys SIP-based contact center solution

SIP Trunking connectivity with emergency call handling for Lync 2010 and 2013 customers

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