Bank of Guam achieves 75% higher agent productivity and 9x fewer daily unresolved incidents with Oracle Service Cloud
Bank of Guam
Lesley-Anne Leon Guerrero
Vice President, Customer Service
B2B Case Studies Featuring Bank of Guam as the Customer
Explore case studies featuring Bank of Guam as the customer — learn how vendors and partners helped Bank of Guam solve real business challenges.
Case Studies
Showing 4 Success Stories about Software and Services used by Bank of Guam
Bank of Guam Increases Agent Productivity by 75%, Cuts Daily Unresolved Incidents by 9x, and Enhances Customer Experience
Bank of Guam
Lesley-Anne Leon Guerrero
Vice President, Customer Service
Bank of Guam achieves 97% customer satisfaction and 75% higher agent productivity with Oracle Cloud CX
Bank of Guam
Lesley-Anne Leon Guerrero
Vice President, Customer Service
Bank of Guam Taps Generative AI to Scale Digital-First Support
Bank of Guam
Edward Barcinas
Director of Customer Experience
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