Bank of Guam Increases Agent Productivity by 75%, Cuts Daily Unresolved Incidents by 9x, and Enhances Customer Experience
Bank of Guam
Lesley-Anne Leon Guerrero
Vice President, Customer Service
Bank of Guam
Case Studies
Showing 4 Bank of Guam Customer Success Stories
Bank of Guam sees the whole customer with Oracle Cloud CX
Bank of Guam
Lesley-Anne Leon Guerrero
Vice President, Customer Service
Bank of Guam Increases Agent Productivity by 75%, Cuts Daily Unresolved Incidents by 9x, and Enhances Customer Experience
Bank of Guam
Lesley-Anne Leon Guerrero
Vice President, Customer Service
Bank of Guam Taps Generative AI to Scale Digital-First Support
Bank of Guam
Edward Barcinas
Director of Customer Experience
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