Wordnerds B2B Case Studies & Customer Successes

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Wordnerds helps CX, Insights and Data teams go from gut feel to confident, data-driven decisions. Wordnerds offers a qualitative feedback analytics tool designed to transform unstructured customer feedback into actionable insights for enhancing customer experience. The platform caters to various industries, including housing, retail, and travel hospitality, helping professionals in customer experience (CX) to efficiently analyze feedback from multiple data sources.

Case Studies

Showing 9 Wordnerds Customer Success Stories

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How Avanti overcame manual tagging of thousands of comments

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How Greater Anglia get insights they can act on with Wordnerds

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How Inghams are turning Traveller Feedback into Instant Insights

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How Raven Housing Trust are creating meaningful change for tenants with actionable insights

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How Sainsbury's analyse 2 million surveys to get to know their customers

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How Sovereign saved 10 hours of manual tagging per week while staying ahead on tenant satisfaction

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How the Guinness Partnership identified damp and mould risks and prioritised red-flag complaints

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How Town and Country Housing are turning Customer Feedback into Actionable Insights

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How TfW used a quant/qual cocktail to recommend changes to teams with confidence

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