Vitally B2B Case Studies & Customer Successes

Vitally logo

Vitally helps B2B SaaS teams like Segment, Zapier, and Productboard to deeply understand their customers and empower every customer success manager to 10x their effectiveness through powerful assistive automation. By quickly unifying disparate product and customer data into an incredibly powerful and easy-to-use platform, Vitally allows teams to rapidly implement better customer success processes and have an immediate impact.

Case Studies

Showing 28 Vitally Customer Success Stories

search button

CompanyCam improves customer success efficiency with Vitally

CompanyCam logo

Culture Amp improves CS efficiency and retention with Vitally

Culture Amp logo

Customer.io uses Vitally Health Scores and Playbooks to make sure no customers fall through the cracks.

Customer.io logo

Foleon increases retention and expansion with Vitally

Foleon logo

Fulcrum launches faster with Vitally AI

Fulcrum logo

Getro Builds Out Enterprise-Grade Customer Health Scores and Decreases Time to Value with Vitally

Getro logo

Grata operationalizes customer data and improves customer success with Vitally

Grata logo

Hubstaff improves customer retention and growth with Vitally

Hubstaff logo

Instruqt achieves faster time to value with Vitally AI

Hugo logo

ikas achieves cost savings and better customer coordination with Vitally

Ikas logo

Instruqt achieves faster time-to-value and scalable customer success with Vitally AI

Instruqt logo

Klaus gains executive-level customer insights with Vitally

Klaus logo

Mixpanel achieves consistent, positive customer onboarding with Vitally

Mixpanel logo

MonkeyLearn multiplies CSM bandwidth with Vitally

MonkeyLearn logo

Navattic reduces churn and scales onboarding with Vitally

Navattic logo

Navattic achieves 30% faster go-live with Vitally Playbooks

Navattic logo

Pencil decreases time to value with Vitally

Pencil logo

Pleo improves customer insight and automation with Vitally

Pleo logo

Procurify boosts efficiency and CSM adoption with Vitally

Procurify logo

Productboard Reduces Gross Churn by 50% with Vitally

Productboard logo

Salesfloor Achieves Enhanced Customer Visibility and Faster Onboarding with Vitally

Salesfloor logo

Shogun Makes Customer Success a Science with Vitally

Shogun logo

Tines drives expansion opportunities with Vitally

Tines logo

Triptease saves 30% of CSM time with Vitally AI

Triptease logo

Upwards gathers detailed customer insights with Vitally Custom Surveys

Upwards logo

User Interviews Achieves Proactive Customer Success and Cuts Churn by 50% with Vitally

User Interviews logo

WiseStamp reduces onboarding time and improves upsells with Vitally

WiseStamp logo

Zapier achieves faster CSM call summaries with Vitally

Zapier logo

No matching case studies