UserReplay B2B Case Studies & Customer Successes

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User Replay’s session replay technology lets users understand and analyse every visitor’s journey through a website. For e-commerce companies this is invaluable as it enables them to improve conversion rates, find and fix site bugs, resolve customer disputes, recover abandoned baskets and prevent fraudulent transactions online. Aimed at medium to large enterprises with e-commerce channels, UserReplay enables users to improve the quality of their websites, enhance customer’s shopping experience and reduce dramatically the time required to resolve any problems and disputes consumers may have while shopping.

Case Studies

Showing 9 UserReplay Customer Success Stories

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Members-only retailer ACHICA boosts flash-sale conversions up to 30% with UserReplay

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Direct Ferries boosts conversions and uncovers hidden revenue with UserReplay

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Great Lakes achieves faster support resolution and expanded self-service with UserReplay

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Market America achieves higher conversion and revenue with UserReplay

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Pizza Hut achieves £4.7M+ annual recoverable revenue and improved customer experience with UserReplay

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Raymond James achieves 50% faster issue resolution and improved client web experience with UserReplay

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Rooms To Go achieves real-time CX insights and higher online conversions with UserReplay

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Security Service Federal Credit Union achieves over 50% faster issue identification and resolution with UserReplay

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The Container Store achieves deeper, high-fidelity customer journey insights with UserReplay

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