USAN

USAN helps companies profitably engage customers and deliver amazing omnichannel experiences with the industry’s best cloud and hybrid customer engagement solution. From traditional telephone interactions to web-based communications including chat, email and social, USAN’s portfolio of contact center applications gives businesses infinite flexibility in the way they engage customers across channels.

Case Studies

Showing 8 USAN Customer Success Stories

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Call Center Division of Accelovance - Customer Case Study

USAN Helps Certegy Automate Lead Generation and Check Verification Services to Achieve Unprecedented Productivity and Sales Gains

Certegy logo

Complex IVR System and Outbound Dialer Integration Enables Financial Services Firm to Meet Regulatory Requirements for Large IPO

Financial Services Institution Increases ANI Match Rate By 20%, Reducing IVR Opt-Out and Contact Center Costs

USAN Helps Non-Profit Community Blood Bank Increase Monthly Donor Appointments by 70% and Blood Unit Collections by 63%

The Blood Alliance logo

USAN’s Customer Engagement Solution Helps The SCOOTER Store Provide World Class Service to Prospects, Customers and Physicians

The SCOOTER Store logo

Financial Services institution simplifies IVR self-service by offering web mobile engagement solutions to its customers

Financial Institution Detects and Prevents Fraudulent Activity Before Actual Losses

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