UJET is the real-time communications platform that makes it easy for customers and businesses to instantly connect so they can resolve problems faster. Headquartered in San Francisco, UJET enables businesses of all sizes to provide support experiences that turn customers into lifetime brand advocates.
UJET B2B Case Studies & Customer Successes
Case Studies
Showing 8 UJET Customer Success Stories
Brex achieves 95% of inbound calls answered under 30 seconds with UJET Voice
Brex
Lucas Parelius
Head of Customer Experience
Cleanly increases customer satisfaction 13% and reduces call wait times by up to 11 minutes with UJET
Cleanly
Torva Williams
Customer Success Manager
Dia&Co, a plus-size personal styling service, achieves 90%+ CSAT and 28% support cost savings with UJET
Dia&Co.
Lauren Collins
Senior Manager of Customer Experience
Instacart achieves faster in-app support and reduced repeat contacts with UJET
Instacart
Kevin Henrikson
Vice President of Engineering
iZettle achieves up to 10% higher CSAT and lower support costs with UJET
iZettle
Johnnie Hydling
Head of Customer Engagement Operations
Noon Home achieves seamless omnichannel, remote customer support with UJET
Noon Home
Fadi ElTal
Head Of Customer Support
The Farmer’s Dog achieves a 75% reduction in average call handle time with UJET
The Farmer’s Dog
Molly Garraway
Senior Manager of Customer Experience
Wag - Customer Case Study
Wag
No matching case studies