UJET B2B Case Studies & Customer Successes

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UJET is the real-time communications platform that makes it easy for customers and businesses to instantly connect so they can resolve problems faster. Headquartered in San Francisco, UJET enables businesses of all sizes to provide support experiences that turn customers into lifetime brand advocates.

Case Studies

Showing 8 UJET Customer Success Stories

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Brex achieves 95% of inbound calls answered under 30 seconds with UJET Voice

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Cleanly increases customer satisfaction 13% and reduces call wait times by up to 11 minutes with UJET

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Dia&Co, a plus-size personal styling service, achieves 90%+ CSAT and 28% support cost savings with UJET

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Instacart achieves faster in-app support and reduced repeat contacts with UJET

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iZettle achieves up to 10% higher CSAT and lower support costs with UJET

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Noon Home achieves seamless omnichannel, remote customer support with UJET

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The Farmer’s Dog achieves a 75% reduction in average call handle time with UJET

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Wag - Customer Case Study

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