TruRating

TruRating multichannel feedback solution at checkout enables businesses to easily track how customers feel against how much they spend, thereby understanding the consumer experience at an unprecedented level. They real-time insights and industry-leading response rates give merchants the confidence they need to make decisions that will absolutely transform their business.

Case Studies

Showing 9 TruRating Customer Success Stories

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Unlocking the behaviors to create legendary guest experiences

Beall’s, Inc. logo

Managing an effective re-branding

Finish Line logo

Understanding your CX by Department

Five Below logo

Mitigating a safety crisis during Covid

Five Below logo

Helping to understand a globetrotting customer base

Kathmandu logo

Analyzing Customer Loyalty by Segment

Longo’s logo

Identifying and fixing a drop in C-sat

Longo’s logo

Testing customer response to a new store layout

New Balance logo

Delivering the ‘Ultimate Customer Experience’

The Retail Prodigy Group logo

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