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Visit WebsiteNeeding a new help desk system that was easy to implement and would make their customers happy, the City of San Mateo turned to BMC Track-It!
City of San Mateo
Young Vu
Sr. Project Manager
Track-It!
Track-It provides software for help desk and asset management. It provides a solution for help desk automation and asset management. The feature includes change management, patch management, and software license management. Clientele includes Gekkotest, Halter & Griswold, and SRS Distribution.
Case Studies
Showing 5 Track-It! Customer Success Stories
BMC Track-It! enables collection of seven libraries to integrate IT management capabilities in an increasingly complex environment
Douglas County Libraries
Monique Sendze
Associate Director Of Information Technology
MHS needed a help desk solution that could both accommodate the IT needs of the enterprise and all the hospitals within the MHS network
Memorial Health Services
Terolyn Phinsee
Project Manager
When looking for a help desk solution with enhanced functionality and reporting with superb vendor support, BMC Track-It! fit the bill
PeoplesBank
Joe Zazzaro
Vice President Of Information Technology
To support a growing campus and its myriad of technical equipment, Zane State College turned to BMC Track-It!
Zane State College
John Jacobs
Director Of User Support Services
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