Track-It! B2B Case Studies & Customer Successes

Track-It provides software for help desk and asset management. It provides a solution for help desk automation and asset management. The feature includes change management, patch management, and software license management. Clientele includes Gekkotest, Halter & Griswold, and SRS Distribution.

Case Studies

Showing 5 Track-It! Customer Success Stories

Needing a new help desk system that was easy to implement and would make their customers happy, the City of San Mateo turned to BMC Track-It!

City of San Mateo

Young Vu

Sr. Project Manager

BMC Track-It! enables collection of seven libraries to integrate IT management capabilities in an increasingly complex environment

Douglas County Libraries

Monique Sendze

Associate Director Of Information Technology

MHS needed a help desk solution that could both accommodate the IT needs of the enterprise and all the hospitals within the MHS network

Memorial Health Services

Terolyn Phinsee

Project Manager

When looking for a help desk solution with enhanced functionality and reporting with superb vendor support, BMC Track-It! fit the bill

PeoplesBank

Joe Zazzaro

Vice President Of Information Technology

To support a growing campus and its myriad of technical equipment, Zane State College turned to BMC Track-It!

Zane State College

John Jacobs

Director Of User Support Services

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