TELUS International B2B Case Studies & Customer Successes

TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes.

Case Studies

Showing 6 TELUS International Customer Success Stories

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Recruitment process outsourcing for strategic hiring and sourcing

Rapidly implementing customer experience (CX) solutions for patients during a pandemic

Over 80% agent engagement contributes to over 80% player satisfaction

Protecting the games - physical, IT and information security at TELUS International

How program enhancements leveled up the player experience for a social games developer

Cultural alignment & engagement drive superior player support & rapid growth

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