Case Study: Lenovo attracts and retains top global sales talent and cuts compensation errors with SAP Sales Cloud

Lenovo and CallidusCloud Work Together for Success

Lenovo, a global leader in consumer and business electronics operating in more than 60 countries with roughly 1,900 sales representatives, faced a major challenge after acquiring IBM’s PC division: as a relatively new brand in many markets it needed to attract and retain top sales talent while gaining insight into pay versus performance. The company required a flexible compensation system to handle complex regional rules (guarantees, draws, one‑time and off‑cycle payments), comply with local laws, and deliver accurate, on‑time payments to minimize disputes.

Lenovo selected CallidusCloud’s Commissions solution and, with dedicated client and implementation teams, rolled out tailored compensation plans to 1,900 payee types across its global sales organization. The system enabled personalized regional plans and quotas, improved transparency and trust, dramatically reduced compensation errors and disputes, ensured legal compliance, and increased sales retention—helping Lenovo meet its strategic goals of attracting and keeping top sales talent.

Lenovo