Case Study: Salesforce.com achieves streamlined global travel and expense management with SAP Concur

Concur Helps Cloud Computing Leader Keep Its Feet on the Ground

Salesforce.com, a fast-growing cloud computing leader with about 8,000 employees, needed to centralize and standardize travel and expense (T&E) policies and processes to maintain productivity as many staff travel regularly. The company’s challenge was to increase efficiency and transparency — to better track, trend, and trim spend — while enabling mobility for employees and managers on the road.

Salesforce.com deployed Concur’s integrated travel, expense and mobile solution — including corporate card integration, online booking, reporting, a uniform global travel policy, preferred suppliers and one travel management company — rolling out the travel solution across 18 countries in under six months. The result: real‑time, companywide visibility into spend by traveler, project, category and region, painless growth thanks to ease of use, and mobile access for itineraries, e‑receipts and fast approvals.

Salesforce

Ralph Colunga

Senior Director of Global, Travel, Meetings, and Expense