Case Study: 6sense achieves stronger renewals and expansion planning with Salesloft

6sense boosts retention with Salesloft amid 100% YoY revenue growth

The customer, 6sense, faced significant challenges in predicting renewal risk and scaling its customer success operations. With limited data and visibility into account health, the team relied on gut feelings to judge renewals, which led to missed expansion opportunities and difficulty in forecasting staffing needs. To address this, 6sense partnered with Salesloft and implemented its Forecast product to gain data-driven insights and more predictable execution.

Salesloft's solution provided 6sense with analytics and AI-based scoring to spot renewal risk early and proactively identify expansion opportunities. This gave the customer success team real-time visibility into account health and reliable forecasts for capacity planning. As a result, 6sense significantly improved its ability to mitigate churn, meet its net dollar retention goals, and scale its team efficiently to support its explosive growth, which included 100% year-over-year revenue growth.

6sense