ResultsCX B2B Case Studies & Customer Successes

ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. They design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCX’s track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. All the core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and own SupportPredict digital engagement software as a service (SaaS).

Case Studies

Showing 7 ResultsCX Customer Success Stories

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SupportPredict Bots Drive Quality, CSAT, And AHT Improvements For Fortune 500 Healthcare Payer

Reimagined Work-At-Home Training Model Benefits Fortune 500 Retailer

Retailer to Gamers Adopts Digital CX Strategy in Time for Holiday Rush

Cable & Internet Industry Leader Reaches New Heights in Sales CX

Interaction Analytics Leads to a Holistic Approach

Top Streaming Company Nets Revenue and Cost Savings

Rapid Ramp Strategy and Agent AI Combine to Cut Costs and Boost Sales

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