ResultsCX B2B Case Studies & Customer Successes

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ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. They design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCX’s track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. All the core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and own SupportPredict digital engagement software as a service (SaaS).

Case Studies

Showing 7 ResultsCX Customer Success Stories

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SupportPredict Bots Drive Quality, CSAT, And AHT Improvements For Fortune 500 Healthcare Payer

Fortune 500 Retailer improves new-agent performance with ResultsCX training model

Global Video Game Retailer Company achieves lower cost per transaction and higher NPS with ResultsCX SupportPredict

Large Cable and Internet Access Provider achieves higher sales revenue with ResultsCX

Leading Footwear Retailer Company achieves faster agent proficiency and lower AHT with ResultsCX

Leading Top Streaming Media Company achieves revenue growth and cost savings with ResultsCX

U.S. Home Delivery Food Service Company boosts sales and cuts training costs with ResultsCX Agent AI

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