Case Study: Vodafone accelerates network transformation with Pega Blueprint from Pegasystems

Vodafone reduces rework by 30% with Pegasystems

Vodafone faced the challenge of needing to rapidly pivot its network operations and processes in an AI-driven era, while overcoming legacy complexity and slow manual analysis. To address this, they turned to Pegasystems and its Pega Blueprint™, a GenAI-powered solution, to reimagine their requirements analysis and customer engagement strategy.

The solution implemented by Pegasystems allowed Vodafone to dramatically speed up its process design, compressing what used to take months into a 48-hour period to get working software to users. This enabled building better minimum viable products from the start. The results included a 30% reduction in rework and a 10% efficiency gain on a major project, generating huge return on investment and fostering standardized innovation across its markets.

Vodafone