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Visit WebsiteDeutsche Bahn Connect support requests from all over the world
Deutsche Bahn
Kathrin Bergmann
Customer Service Manager
OMQ
OMQ develops systems for optimizing customer service processes. The system can be used in 32 different languages. With OMQ, all customer channels can be controlled centrally. Whether as support for the agents or for the website as a chatbot, contact form or in the service center.
Case Studies
Showing 8 OMQ Customer Success Stories
Deutsche Online Medien Also trendsetter in service with support software
Deutsche Online Medien
Damir Svalina
Head of Marketing & Operations
ETH Zurich A customer service software makes studying easier
ETH Zurich
Mark Buschor
ID Service Delivery Manager
Flixbus In the fast lane of customer service
FlixBus
Jochen Heidenberger
Head Of Customer Service
Globetrotter New Horizon in Customer Service with AI technology
Globetrotter
Omied Sadegie
Head of Customer Service
Hörmann Intelligent customer service via app and website
Hörmann
Ralf Biegert
Marketing Manager
Klingel Gruppe Customer is king, Online shoppers enjoy service world
Klingel
Florian Scheel
Head of Customer Experience
Magix AG improves internal and external customer service with the help of an intelligent knowledge database
MAGIX AG
Jörg Wenzel
Customer Service Manager
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