OMQ B2B Case Studies & Customer Successes

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OMQ develops systems for optimizing customer service processes. The system can be used in 32 different languages. With OMQ, all customer channels can be controlled centrally. Whether as support for the agents or for the website as a chatbot, contact form or in the service center.

Case Studies

Showing 8 OMQ Customer Success Stories

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Deutsche Bahn Connect improves customer service efficiency with OMQ

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Deutsche Online Medien improves customer support efficiency with OMQ

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ETH Zurich improves student and staff support with OMQ AI knowledge management

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FlixBus achieves faster, smarter customer service with OMQ

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Globetrotter achieves over 50% automated customer requests with OMQ Contact

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Hörmann achieves real-time customer service with OMQ AI technology

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Klingel achieves more efficient customer service with OMQ

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MAGIX AG reduces customer service costs with OMQ AI customer service software

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