Michigan Ear Institute - Customer Case Study
Michigan Ear Institute
Carol Jamros-Sawtell
Billing Director

Millennia is a technology-enabled service company that partners with healthcare providers to manage their patient financial experience using a powerful patient engagement platform & a healthcare-focused patient support team. The Millennia team includes a talented mix of technology developers, client service leaders, & highly-trained patient support specialists who deliver expert-level assistance to help patients understand their financial responsibility & find manageable ways to pay, while offering technology solutions to make it easier for patients to understand their bills & make payments. This approach drives 98% patient satisfaction and recovery of patient self-pay at 2 to 4x the national average. From patient-centered financial engagement to their highly trained US-based call center specialists to paper & electronic statements to online billing portals & Mobile payments to facilitating monthly patient payment plans, Millennia is the proven source for the technology & solutions that enable maximizing positive returns in all aspects of the patient revenue cycle.
Showing 4 Millennia Customer Success Stories
Michigan Ear Institute
Carol Jamros-Sawtell
Billing Director
OrthoNY Pain Management University - Customer
Diane Gerry
Director
Premier Orthopaedics
Kim Stott
Director of Operations
St. Clair Hospital
Doug Weinbrenner
Supervisor
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