Help Lightning B2B Case Studies & Customer Successes

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Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. patented technology merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.

Case Studies

Showing 8 Help Lightning Customer Success Stories

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BD (Becton Dickinson) achieves higher dispatch-avoidance and stronger customer relationships with Help Lightning

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Blumberg Advisory Group achieves touchless service and faster issue resolution with Help Lightning

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BUNN achieves 85.8% technician utilization and turns field service into a profit center with Help Lightning

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Diversey achieves faster first-time fixes, reduced truck rolls, and stronger customer relationships with Help Lightning

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Ricoh achieves faster, smarter field service with Help Lightning

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Siemens Healthineers achieves faster repairs and reduced service costs with Help Lightning

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Silver Tsunami cuts technician training time 62% and boosts first‑time fixes with Help Lightning

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United Service Technologies reduces new-hire training from 3 months to 6 weeks with Help Lightning

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