Help Lightning B2B Case Studies & Customer Successes

Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. patented technology merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.

Featured Companies

Help Lightning B2B Case Studies & Customer Successes

Case Studies

BD (Becton Dickinson) achieves higher dispatch-avoidance and stronger customer relationships with Help Lightning

Blumberg Advisory Group achieves touchless service and faster issue resolution with Help Lightning

Boston Scientific delivers remote clinical support with Help Lightning

BUNN achieves 85.8% technician utilization and turns field service into a profit center with Help Lightning

BUNN improves technician efficiency and customer satisfaction with Help Lightning

Diversey achieves faster first-time fixes, reduced truck rolls, and stronger customer relationships with Help Lightning

Fresenius Medical Care North America enables remote support and training with Help Lightning

Oxford Instruments NanoAnalysis achieves proactive remote support and revenue growth with Help Lightning

Ricoh achieves faster, smarter field service with Help Lightning

Ricoh achieves faster field service and higher first-time fix rates with Help Lightning

Siemens Healthineers achieves faster repairs and reduced service costs with Help Lightning

Silver Tsunami cuts technician training time 62% and boosts first‑time fixes with Help Lightning

Unisys improves customer support and engineer training with Help Lightning

United Service Technologies reduces new-hire training from 3 months to 6 weeks with Help Lightning

Featured Companies

Apptio

Bitdefender

Ciena