Glia B2B Case Studies & Customer Successes

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Glia enables companies to deliver an in-person customer experience online. With a single line of code, companies can identify and engage their highest-value web visitors through video, voice, chat, and CoBrowsing to increase online conversions and improve customer support.

Case Studies

Showing 17 Glia Customer Success Stories

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Bancolombia achieves 72% higher credit conversions and 17% lower handle time with Glia

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Community First Credit Union achieves 2x+ loan conversions and 36% sales growth with Glia

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Dover Federal Credit Union achieves 100% digital-first, faster member service with Glia

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Fortune 500 Bank achieves 22% sales increase with Glia

Leading Insurance Company achieves $1.4M+ in incremental premiums and 455% conversion lift with Glia

Leading P&C Insurer achieves 18% reduction in service contacts and faster claims resolution with Glia

Major Global Insurer achieves 150% improvement in online chat-to-bind conversion rate with Glia

Members 1st Federal Credit Union achieves seamless, higher-rated online member experiences with Glia

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Mercury Insurance achieves 3x more engagements, 12% faster handle times and a perfect 5.0 CSAT with Glia

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Orion achieves higher client engagement and faster resolution times with Glia

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Orion Advisor Solutions achieves digital-first customer service with Glia

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PSECU achieves scalable member self-service and contact-center efficiency with Glia

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PSECU achieves a frictionless, scalable digital member experience with Glia

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Regional US Bank achieves neighborhood-style personalized online service and 3.1x interaction capacity without added staff with Glia

State Compensation Insurance Fund achieves 2x online policy conversions and nearly eliminates abandonments with Glia Digital Customer Service

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Unitus reduces online banking handle times 28% and boosts member satisfaction with Glia

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US Bank achieves 18% fewer service contacts and faster claim resolution with Glia

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