Empolis Service Express

Empolis Service Express is a leading supplier of cloud-based software in the domain of Intelligent Decision Support Solutions based on Artificial Intelligence. Empolis' approach is the intelligent combination of knowledge and content management in standardized SaaS products according to the motto “DECIDE. RIGHT. NOW.” Many national and international companies as well as public sector institutions rely on Empolis solutions and the company’s comprehensive industry and process experience. These include ABB, BMW, Bosch, Bundesverwaltungsamt, Carl Zeiss Microscopy, Homag, Koenig & Bauer, Kuka, MAN Energy Solutions, and Vodafone. Currently, around 500 Empolis installations exist around the world, and roughly 700,000 professional users use Empolis solutions on a daily basis to serve approximately 40 million end customers.

Case Studies

Showing 6 Empolis Service Express Customer Success Stories

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How FOBA Laser Marking + Engraving creates added value in technical service with a 24/7 self-service portal

FOBA Laser Marking + Engraving logo

With machinery from German (Swabian) world market leader HOMAG, woodworkers ranging from small carpenters to Ikea are getting their work done

HOMAG logo

How service technicians at INOTEC Sicherheitstechnik GmbH utilizes their swarm intelligence with Empolis Service Express®

INOTEC Sicherheitstechnik GmbH logo

How J. Wagner enhances service quality and customer satisfaction with the aid of Empolis Service Express®

J. Wagner logo

How SAF-HOLLAND provides intelligent service and helps customers find solutions more quickly with the aid of an AI-based knowledge base

SAF Holland logo

A service portal and a store of knowledge – For all employees, around the clock, Around the world

Weiss Umwelttechnik logo

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