Case Study: Rapha achieves 4–6 hours/week time savings and streamlined rostering with Deputy

Rapha uses Deputy to keep their business spinning and their team performing their best

Rapha Racing is a premium cycling brand that runs ecommerce, media and 20+ Clubhouses worldwide; in Sydney its 18-person team hosts retail, café and event shifts. Managers struggled with a clunky timekeeping system and manual spreadsheets—forgotten clock-ins, photo rosters and 3–5 hours a week spent reconciling timesheets meant valuable time was wasted on admin instead of the team.

Using Deputy, Rapha moved to open shifts, copyable Winter/Summer/Sale schedule templates tied to sales forecasts, and staff profiles that track skills, recommended hours and availability, plus GPS clocking and one-click payroll exports. The change cut admin to about 15 minutes a week (approving hours in five minutes), improved cost-per-shift forecasting and saves managers roughly 4–6 hours weekly, while employees report the app makes managing shifts and hours much easier.

Rapha

Josh Hunnisett

Assistant Manager