Alterian

Alterian is a leading provider of cross-channel campaign and real time interaction management software, which is used by its direct clients, agencies, and marketing services providers to deliver compelling and personalized customer experiences in multi-channel scenarios for many of the world’s leading brands and corporations.

Case Studies

Showing 13 Alterian Customer Success Stories

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Turning Insight Expertise Into CX Innovation

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How Alterian helped a global not-for-profit reduce donor abandonment and increase donations by 18%

How Alterian’s Customer Journey Analytics gave this rideshare company the insights they needed to plan and implement changes to achieve their acquisition and conversion goals

How rapid customer journey analytics helped this bank understand their customers and optimize their experiences

How Alterian’s Real-Time CX Platform gave this member-owned retailer the journey data they needed to reduce costs and optimize customer success

How a Leading Telco utilized Alterian’s Journey Insight™ to better understand online journeys across their brand and their competition

How a Leading Telco leveraged Alterian’s Real-Time CX Platform to revolutionize their customer journeys

How Alterian’s Real-Time CX helped this travel company deliver individualized customer experiences and boost high-value conversions

How Alterian helped this utilities provider better understand their data and use it to their advantage

How Alterian’s Real-Time CX Platform helped this leading insurance and finance company better qualify leads, drive engagement, and boost conversions

Increase revenue and engagement just by accurately knowing your customer

Major Streaming Subscription Service Provider - Customer Case Study

Increase Channel Engagement & Influence Where Conversions Happen

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