Leading Online Retailer achieves six-fold agent growth and 95% retention with [24]7.ai Agent Services
Leading Online Retailer
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All Case Studies
Leading General Merchandise Retailer achieves secure work-from-home operations and business continuity with [24]7.ai
Leading General Merchandise Retailer
50-Year-Old Omnichannel Retailer achieves 32% digital contact share and 15% CSAT lift with [24]7.ai
50-Year Old Omnichannel Retailer
Columbia Sportswear achieves 460,000+ automated annual interactions and 80%+ CSAT with [24]7.ai
Columbia Sportswear
Gerry Woodbury
Director, Customer Care
Global Aerospace and Defense Contractor achieves 80% HR self-service and 1,200-1,500 weekly inquiries handled with [24]7.ai
Global Aerospace And Defense Contractor
Public Research University automates FAQs and resolves 5,500 monthly queries with [24]7.ai Answers
Public Research University
Public University in California achieves 91% online query resolution and 6,000 self-resolved queries/month with [24]7.ai Answers
Public University In California
Large Consumer Tech Retailer achieves 300%+ digital interaction growth and 42% conversion lift with [24]7.ai
Large Consumer Tech Retailer
Leading World’s Largest Retailers scale rapid COVID-19 vaccination appointment scheduling with [24]7.ai
Leading World’s Largest Retailers
URBN (Urban Outfitters) achieves omnichannel customer and agent satisfaction with [24]7.ai
URBN
Joannah Holmes
Director of Contact Centers
Marriott International achieves scalable self-service and manages surging customer demand with [24]7.ai
Marriott International
Thomas McDaniel
Vice President, Customer Engagement Centers Technology
Leading US Department Store Chain achieves scalable omnichannel customer support and remote agent enablement with [24]7.ai
Leading Us Department Store Chain
Urban Outfitters scales digital support to handle 95% of traffic and preserves premium CX with [24]7.ai
Urban Outfitters
Bryan Whitney
Director
Leading global convenience food, snacks & beverages company achieves 3x ROAS and 5% sales lift with [24]7.ai's Target
Leading Global Leader In Convenience Food, Snacks, And Beverages
Global Telecommunications Company centralizes social media customer service and boosts NPS with [24]7.ai
Global Telecommunications Company