21 Ada Case Studies

Company Size

Read 21 Case Studies from real Ada users sharing their business challenges and results after using Ada software.

  • AirAsia Reduces Wait Time by 98% in 4 Weeks by Automating with Ada
  • AirAsia - Customer Case Study
  • How Ada Elevated Betsson Group’s Award-Winning CX
  • Beauty for All (BFA) Industries Uses Ada To Unify CX Across Their Beauty Subscription Brand
  • How Ada became Coffee Meets Bagel’s Match by Saving Their Agents 3 hours a day
  • How Digicel Exceeded Their CX Goals & Customer Expectations With Ada
  • Grab Enhances CX With a Multilingual Automated Messenger Experience
  • Indigo Capitalizes on Data-Driven Customer Delivery Experiences
  • Empowering an emerging global business to scale international support with Ada
  • How Ada led Canada’s fastest-growing telco to automate 2M+ conversations in one year
  • Ada Helps Client Provide Around the Clock, Instant, Global IT and HR Support
  • LiteBit - Customer Case Study
  • LiteBit Decreased Ticket Handle Time by Over 90% Using Ada
  • Ada Empowers Moka to Make Strategic Decisions About the Brand’s Growth
  • How Ada's accessible AI has enabled Qapital—the popular personal finance app—to instantly solve 25k customer service inquires per month
  • How Ada helped Raise drive better CX using AI
  • Shapermint Uses Ada to Increase Sales Generated by Customer Service Team
  • Square - Customer Case study
  • How Tango Card Uses Ada to Provide Rewarding Automated Brand Experiences
  • Wave Financial Saw 5x Return on Investment After Only 12 Months Using Ada
  • The World’s Fastest Growing Company, Delivers on Customer Experience with Ada

About Ada

Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and Shopify, trust them to harmonize humans and AI to deliver instant, empathic, and effortless customer engagement.

back to top