Ada B2B Case Studies & Customer Successes

Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and Shopify, trust them to harmonize humans and AI to deliver instant, empathic, and effortless customer engagement.

Case Studies

Showing 15 Ada Customer Success Stories

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AirAsia - Customer Case Study

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ClickUp elevates their customer experience with Ada’s generative AI Agent

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How Ada became Coffee Meets Bagel’s Match by Saving Their Agents 3 hours a day

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Empowering an emerging global business to scale international support with Ada

IPSY uses Ada to unify CX across their beauty subscription brand

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How Ada led Canada’s fastest-growing telco to automate 2M+ conversations in one year

LiteBit - Customer Case Study

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Ada Empowers Moka to Make Strategic Decisions About the Brand’s Growth

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Neptune Flood customers self-serve day-to-day, including during natural disasters

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Photobox uses Ada to scale up support for the holiday season and beyond

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How Ada's accessible AI has enabled Qapital—the popular personal finance app—to instantly solve 25k customer service inquires per month

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Square - Customer Case study

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How Tango Card Uses Ada to Provide Rewarding Automated Brand Experiences

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Tile achieves 291% return on CX investments with Ada and Zendesk

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Wealthsimple innovates in customer service with Ada’s AI Agent

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