ING DIRECT Leverages Unstructured Feedback to Improve User Experience
B2B Case Studies Featuring ING Direct as the Customer
Explore case studies featuring ING Direct as the customer — learn how vendors and partners helped ING Direct solve real business challenges.
Case Studies
Showing 5 Success Stories about Software and Services used by ING Direct
ING DIRECT becomes Australia’s first cloud enabled bank
ING Direct
Simon Andrews
Chief Operating Officer
ING Direct achieves 46% reduction in call center requests with Expert.ai semantic search
ING Direct - Customer Case Study
ING Direct achieves a 46% reduction in call center inquiries with Expert.ai semantic search
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