B2B Case Studies Featuring Freshdesk as the Customer

Explore case studies featuring Freshdesk as the customer — learn how vendors and partners helped Freshdesk solve real business challenges.

Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, it is used by 10,000 customers in 118 countries. Freshdesk allows companies to provide multichannel support via phone, email, chat, website, Twitter and from within Facebook and mobile apps.